News — FAQs
FAQs
Posted by Elexa Bancroft on
What is your refund policy? All sales are final. We do not offer refunds or exchanges unless you have received the wrong art piece. If your art piece is lost or arrives damaged, contact USPS Customer Support to file a claim. What is your shipping policy? Our standard processing time for art prints is 1-3 business days, and our Canvases typically ship in 3-5 business days. This is subject to change during high order volumes, holidays, or when Elexa is out of town. We appreciate your patience during these times and will have notifications on our website and shop. How...